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Shipping and Delivery


    How long does it take to process and ship my order?

    The time it takes for you to receive your order will depend on your location, the item(s) ordered, and the shipping speed you select. All shipments take place in two stages: processing and transit.   Processing...


    How can I check and track the status of my order?

    After you place your order, we will send you an order number via email that contains a link to your Order Tracking page. (If you do not receive this email, please check your spam filters.)...


    What are your shipping options and charges?

    We offer FREE shipping on all PRODUCTS shipped.


    Can you leave the package at my door if no one is home?

    While us does not require a signature upon delivery, we are unable to relay specific delivery instructions to EMS, and thus, the decision is left to each EMS driver's discretion. To...


    What are your holiday shipping policies?

    Here you'll find answers to common questions about your holiday orders. How can I tell if an Item will arrive by Christmas? Just select a size on the item's product page and then look for...


    How quickly will my ShopRunner FREE 2-Day Shipping items arrive?

    With ShopRunner 2-Day Shipping, an item will arrive at the shipping address within 2 business days from the time it leaves the warehouse. There is some variation in how quickly items are processed and...